Let the interaction end gently.

The experience feels simple because the product logic does the hard work behind the scenes.

No meeting required.



No identity exchange.

Quiet complexity behind a quiet experience.

Accessibility shouldn’t be an afterthought.

The emotional response mattered

as much as task completion.

Some products are meant to be felt,

not noticed.

Scale comes after trust.

Designed around reassurance, not urgency.

The friction wasn’t finding a pad.



It was finding someone safe.

The uncomfortable part happens

before the interaction even begins.

Less explaining.

More reassurance.

Every interaction asks:

can this be quieter?

The distance between “I need help”

and “I can help” is the problem.

An emergency shouldn’t require an account.

Different entry points, same promise.

Every step removes a little emotional effort.

Only ask for what matters.

Waiting is part of the experience too.

ReDrop

Anonymous Support | Menstrual Care | Mutual Aid

PLATFORM : Mobile

DURATION : 3 Weeks

Good UX doesn't always solve loudly… Sometimes, it reassures silently.

Designed to remove the social friction of menstrual emergencies by creating a discreet support network that protects privacy, safety and dignity.

The challenge wasn't the lack of menstrual products, it was the social friction around asking for them.


Most people worried about being judged, interrupting someone, or not knowing who to trust. Existing options like vending machines or pharmacies weren't always nearby, and asking strangers often felt more uncomfortable than the emergency itself.


Instead of treating this as a logistics problem, I reframed it as a trust, privacy and emotional safety problem.


Rather than designing another period-tracking app, I focused on redesigning the experience of asking for help.


The goal wasn't to create more awareness, it was to remove the emotional friction that appears between needing support and reaching out.


Every interaction was designed to protect dignity first.


Instead of asking users to explain themselves, ReDrop quietly guides them toward getting help while keeping the experience anonymous, calm, and low pressure.

This exists for the moments we rarely talk about and the people who choose to show up anyway.

ReDrop adapts to situation you're in. Whether it's an emergency or everyday support, access is simple, private and on your terms.


Different roles. Different entry points. Same promise of dignity.

A request for help shouldn't feel like asking for help.


ReDrop was designed around one simple principle: every step should reduce emotional effort.

From requesting support to receiving it, each interaction minimises decisions, protects privacy and keeps the experience calm.

ReDrop isn't about connecting strangers, It's about removing the distance between needing help and receiving it.

From hesitation, to quiet reassurance.

Asking for help should not be another kind of pain.

002 THE INSIGHT

Getting help wasn't difficult. Finding someone safe to ask was.

Designed for two people.

Connected by one quiet moment.

Created for urgency. Built for choice.

A period emergency shouldn't become a social dilemma.

A period emergency shouldn't become a social dilemma.

003 DESIGN DIRECTION

004 WHO IT'S FOR

005 ACCESS MODEL

006 THE JOURNEY

The emergency is already stressful.



Asking for help shouldn’t add to it.

Notice → hesitate → overthink →

endure.

Trust became the actual design problem.

Dignity became a design constraint.

Two people.

One moment of trust.

Privacy isn’t a feature here.



It’s the default.

No awkward handoff.



No unnecessary conversation.

Kindness shouldn’t create

another obligation.

Start Calm.

Reassurance without revealing identity.

Helping should be opt-in, too.

Enough information to decide.



Nothing more.

The interface feels simple



because the system isn’t.

Designed for the awkward edge cases too.

The question I kept coming back to.

The numbers were reassuring.



The comments were better.

Not everything needs to ship at once.

A quiet problem deserves a quiet

interface.

001 THE SILENT PROBLEM

Unexpected periods happen everywhere : during lectures, commutes, meetings and long workdays. Yet in those moments, many people hesitate to ask for menstrual supplies because of stigma or simply not knowing who to turn to.


What should be a small inconvenience often becomes a stressful experience, where the emotional effort of asking outwieghs the problem itself.

008 SYSTEM INTELLIGENCE

009 ACCESSIBILITY & DESIGN ETHICS

010 TESTING SUMMARY

011 FUTURE SCOPE

012 REFLECTION

013 LICENSE

014 LINKS

A calm starting point.

The experience begins without urgency or sign-up friction, reassuring users that asking for help is simple, private, and judgement-free.

Express only what matters.

Users select the item they need and can optionally add context. No personal details are required, keeping requests quick and anonymous.

Choose a place, not person.

Instead of sharing live GPS, users specify a visible drop-off location where they feel comfortable receiving support discreetly.

Reducing anxiety while waiting.

A gentle ripple animation communicates that the system is searching for nearby helpers without introducing stressful countdowns.

Support is on the way.

Once a nearby Angel accepts the request, the user receives a reassuring confirmation and estimated arrival withoutnrevealing identifies.

Helping stays simple.

Once a request is accepted, the helper follows the provided drop-off location, leaves the item discreetly, and marks it as delivered, all without requiring direct interaction or revealing anyone's identity.

Closing the interaction with dignity.

After delivery, users may leave an anonymous thank you message, but appreciation is always optional, never expected.

Choose how you can help.

Helpers join the ReDrop network by selecting the essentials they usually carry. Once available, they'll only receive requests they can realistically fulfill.

Welcome

Request Form

Drop Location

Searching

Match Found

Confirmation

Accept & Deliver

Everything led

to this experience…

Designed for dignity, not just usability.



• Calm visual language that avoids urgency and panic cues.


• Anonymous by default. No names, profiles, or identity exchange.


• Large touch targets with minimal input for stressful situations.


• Plain language that is easy to understand under pressure.


• Neutral visual language with no gender stereotypes or charity optics.

• No points, streaks, rankings, or social validation mechanics.


• QR access for emergencies with zero onboarding friction.

• Privacy-first interactions that protect emotional safety.

• Optional gratitude. Kindness is appreciated, never expected.


• Future-ready with support for voice input and inclusive access.



Every design decision asked one question: Does this make asking for help feel easier?

The prototype demonstrates full UX logic and working flows.


Future implementation requires NGO, health organisation, or civic partnerships to scale impact

safely and sustainably.



Planned features include :


• Smartwatch integration for discreet Angel pings
• Regional language expansion
• AI-powered voice input system for requests
• Supply health dashboard for NGOs to track high-demand zones
• Offline SMS-based requests for feature phones
• Angel badges, opt-in only, for verified volunteers in sensitive locations


Incoming Request

Join the Network

© 2025 Kriti Suri. All rights reserved.


No part of this case study may be reproduces, distributed, or reused without explicit permission.


Icons via Google Material Symbols. Typeface: Poppins (Google Fonts).

Built for academic and portfolio purposes.

This design may be expanded into a real product in the future.

for those who are often asked to be silent when they need help most.

It exists not to shout "we support periods" ' but to say "you're not alone, even if you can't ask out loud."

It's a quiet network of dignity, care, and presence

ReDrop isn't a campaign. It's not a product built for scale first.

Decide without pressure.

When a nearby request matches their availability, helpers receive only the essential details and can accept or decline without obligation.

We tested early flows, prototypes, and content with real students and on-ground volunteers to understand moments of hesitation, confusion, and trust.

The experience feels simple because the product logic does the hard work behind the scenes.

CHECK OUT OTHER PROJECTS

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Smart Accessibility Plugin

A figma plugin that surfaces accessibility gaps and integrates inclusive design into everyday workflows.

Accessibility | Figma Plugin | Design Systems

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Sehat Saathi

Designing accessible and dignified telehealth onboarding for elderly users navigating digital healthcare systems.

Healthcare | Accessibility | Voice UX

001 THE SILENT PROBLEM

007 PROTOTYPE WALKTHROUGH

Everything led

to this experience…

Welcome

A calm starting point.

The experience begins without urgency or sign-up friction, reassuring users that asking for help is simple, private, and judgement-free.

Request Form

Express only what matters.

Users select the item they need and can optionally add context. No personal details are required, keeping requests quick and anonymous.

Drop Location

Choose a place, not person.

Instead of sharing live GPS, users specify a visible drop-off location where they feel comfortable receiving support discreetly.

Searching

Reducing anxiety while waiting.

A gentle ripple animation communicates that the system is searching for nearby helpers without introducing stressful countdowns.

Match Found

Support is on the way.

Once a nearby Angel accepts the request, the user receives a reassuring confirmation and estimated arrival withoutnrevealing identifies.

Confirmation

Closing the interaction with dignity.

After delivery, users may leave an anonymous thank you message, but appreciation is always optional, never expected.

Join the Network

Choose how you can help.

Helpers join the ReDrop network by selecting the essentials they usually carry. Once available, they'll only receive requests they can realistically fulfill.

Incoming Request

Decide without pressure.

When a nearby request matches their availability, helpers receive only the essential details and can accept or decline without obligation.

Accept & Deliver

Helping stays simple.

Once a request is accepted, the helper follows the provided drop-off location, leaves the item discreetly, and marks it as delivered, all without requiring direct interaction or revealing anyone's identity.

008 SYSTEM INTELLIGENCE

009 ACCESSIBILITY & DESIGN ETHICS

Designed for dignity, not just usability.



• Calm visual language that avoids urgency and panic cues.


• Anonymous by default. No names, profiles, or identity exchange.


• Large touch targets with minimal input for stressful situations.


• Plain language that is easy to understand under pressure.


• Neutral visual language with no gender stereotypes or charity optics.

• No points, streaks, rankings, or social validation mechanics.


• QR access for emergencies with zero onboarding friction.

• Privacy-first interactions that protect emotional safety.

• Optional gratitude. Kindness is appreciated, never expected.


• Future-ready with support for voice input and inclusive access.



Every design decision asked one question: Does this make asking for help feel easier?

010 TESTING SUMMARY

We tested early flows, prototypes, and content with real students and on-ground volunteers to understand moments of hesitation, confusion, and trust.

011 FUTURE SCOPE

The prototype demonstrates full UX logic and working flows.


Future implementation requires NGO, health organisation, or civic partnerships to scale impact

safely and sustainably.



Planned features include :


• Smartwatch integration for discreet Angel pings
• Regional language expansion
• AI-powered voice input system for requests
• Supply health dashboard for NGOs to track high-demand zones
• Offline SMS-based requests for feature phones
• Angel badges, opt-in only, for verified volunteers in sensitive locations


012 REFLECTION

ReDrop isn't a campaign. It's not a product built for scale first.

It's a quiet network of dignity, care, and presence

for those who are often asked to be silent when they need help most.

It exists not to shout "we support periods" ' but to say "you're not alone, even if you can't ask out loud."

013 LICENSE

© 2025 Kriti Suri. All rights reserved.


No part of this case study may be reproduces, distributed, or reused without explicit permission.


Icons via Google Material Symbols. Typeface: Poppins (Google Fonts).

Built for academic and portfolio purposes.

This design may be expanded into a real product in the future.

014 LINKS

CHECK OUT OTHER PROJECTS

Pin icon image

Domino's India App Redesign

Improving food ordering by reducing decision friction and making choices faster and clearer.

Clarity | Speed | Convenience

A quiet problem deserves a quiet

interface.

The emergency is already stressful.



Asking for help shouldn’t add to it.

Notice → hesitate → overthink

→endure.

Trust became the actual

design problem.

Dignity became a design

constraint.

Two people.

One moment of trust.

Privacy isn’t a feature here.



It’s the default.

No awkward handoff.



No unnecessary conversation.

Kindness shouldn’t create

another obligation.

Start Calm.

Helping should be opt-in, too.

Enough information to decide.



Nothing more.

Reassurance without

revealing identity.

The interface feels simple



because the system isn’t.

Designed for the awkward

edge cases too.

The question I kept coming

back to.

The numbers were reassuring.



The comments were better.

Not everything needs

to ship at once.

007 PROTOTYPE WALKTHROUGH

Case studies and research led work

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